Returns & Exchanges
We want you to love your Disciple Army gear — but if something’s not quite right, we’re here to help. Please review the details below before starting your return or exchange. When you’re ready, click the link at the bottom of this page to begin your return or exchange process.
RETURN POLICY
You have 60 days from the date your order is delivered to return or exchange an item.
To be eligible for a return or exchange, your item must be:
Unworn and unwashed (you may try it on for fit).
Free from stains, odors (including smoke, cologne, or deodorant), and animal or human hair.
In its original packaging, including the clear ziplock bag, with tags attached.
Returned with the original packing slip or order number included.
If you’re returning a hat, please ship it back in the original box to prevent damage.
Please note: excessive wrinkling may result in a denied return. All returns are inspected carefully to ensure they meet our quality standards.
NON-RETURNABLE ITEMS
Socks (final sale unless defective)
Final sale or clearance items
Any item returned after the 60-day window
REFUNDS
Once your return is approved and processed (please allow up to 7 business days), we’ll issue a refund to your original payment method. Refunds typically take 1–5 business days to appear, depending on your bank.
Please note: refunds can only be issued to the original payment method used at checkout.
Exchanges
Need a different size or color? We’ve got you covered.
Follow the return instructions and include your exchange request clearly inside your return package.
We begin processing exchanges once your return is scanned in transit to us.
If the requested item is out of stock, we’ll issue a store credit instead.
Please avoid combining multiple exchange requests into one package, as each exchange is processed individually.Socks (final sale unless defective)
Return Shipping & Labels
Please use the return label provided through our return portal.
If you purchase your own shipping label, we cannot track the package or guarantee timely processing.
Cost of return shipping will be deducted from your refund.
Return shipping for exchanges or store credit is covered by us.
DEFECTS OR ORDER ISSUES
If you received a damaged, defective, or incorrect item, please contact us right away.
Include your order number and photos of the issue within 60 days of delivery.
We’ll provide a prepaid return label (for U.S. orders) and ensure a replacement or refund is sent if eligible.
Claims made after 60 days will be considered normal wear and tear and may not qualify for replacement.
OUR PROMISE
At Disciple Army, we believe in serving with integrity, excellence, and grace. If your situation needs special attention, don’t hesitate to reach out — we’ll always do our best to make things right.
Our heart is to serve you well, because every order you place helps us further the mission: to build the Kingdom through bold faith and fearless love.
Click Below To Start A Return Or Exchange
CUSTOMER CARE
